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Frequently Asked Questions

Q. Is my order guaranteed to arrive?

Yes. We provide a whole money-back guarantee on all orders placed. Each order includes a special tracking number so as to monitor place. If for any reason that we could not fulfill your purchase, you'll be refunded 100 percent of the cost, without exclusion.

Q. Do you ship internationally?

We currently ship to Canada and the United States only.

Q. The item I ordered arrived received a damaged or broken, what should I do?

If an item within your order is damaged upon arrival do not use or attempt to fix. Simply email us at or open a support ticket. Please include your order number and as we as a clear and well focused close up shot/picture of the damage as well as a shot/picture of the entire item. We replace all damaged goods free of charge. 

Q. Do you accept other payment methods besides credit cards?

At this time we accept only Credit Cards, including Visa, Mastercard and Discover. 

Q. How long will it take to receive my order?

Orders are sent within 1-2 business days of getting payment. Expresspost may choose advantage of 2-4 business days to reach you, based on your geographical area. Some orders might take slightly more if you're situated in a remote portion of the nation.

Q. Can I get a refund if I am not completely satisfied with my purchase?

We are very confident that you will forever be grateful you ordered one of our popular products. However, should for any reason you not feel completely satisfied, we offer a 90-Day full Money-Back Guarantee on all purchases.

Green Health Depot is dedicated to supplying our clients with the maximum degree of consumer care.We are devoted to supplying the very best possible health care and easiest order procedure for our loved ones.

All orders are shipped via Express Post 2-day delivery. International orders are sent via Priority International Mail and can take up to 5 business days. 

Contact us at 1.855.539.6652 for any questions regarding your order.